Your Questions, Answered!

Curious about Tayo Connect Assistants? We’ve compiled the most common questions our clients ask. If you don’t see your answer here, don’t hesitate to reach out—we’re happy to help!
Do all your VAs speak English well?

Yes, our virtual assistants are fluent in English with a neutral accent. They also possess strong grammar and excellent written communication skills.

What qualifications and experience do your VAs have?

All our virtual assistants are college graduates with strong professional backgrounds. They are highly skilled, experienced, and adept at collaborating with offshore and international clients.

What are the possible working hours of your virtual assistants?

We have an eight-hour work shift

  • Australian Eastern Standard Time (AEST)
  • Australian Western Standard Time (AWST)
  • Australian Central Standard Time (ACST)
  • Eastern Standard Time (EST)
  • Pacific Standard Time (PST)
  • Greenwich Mean Time (GMT)
  • Central Time (CT)
  • Mountain Time (MT)
Do you provide training for your virtual assistants?

Yes, we do! Our virtual assistants undergo a thorough training program to ensure they are well-equipped with the skills and tools needed to manage client accounts effectively. They are enthusiastic learners, ready to adapt to your unique needs. Additionally, you can provide specific training to align your VA with your business requirements.

How are your virtual assistants managed?

As a trusted virtual assistant provider, we offer fully managed services. Our experienced managers and supervisors ensure a smooth onboarding process and maintain consistent, high-quality output from your VA.

From the get-go, we assign a backup VA to take over when your main VA is away or on leave. We make sure your backup VA is updated on all your current processes, thereby ensuring your operations will not be disrupted should your main VA becomes unavailable.

What payment methods do you accept?

We offer flexible payment options, including bank or wire transfers to our account and PayPal transfers.

What is the cost of hiring a virtual assistant?

he cost depends on the services and expertise you require. At Tayo Connect, our virtual assistant packages range from $950 to $1,950 per month, offering options to fit your needs and budget.

What payment methods do you accept?

We accept bank or wire transfers to our bank account as well as PayPal fund transfers.

Can I select the virtual assistant I want to work with?

Absolutely! Tayo Connect provides a range of virtual assistant solutions tailored to different expertise levels. You can select the VA that best aligns with your specific needs and budget.

Can I adjust virtual assistant services as my needs evolve?

Absolutely! Our virtual assistant services are flexible and can be scaled up or down to align with your changing requirements.

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